Refund Policy

Last updated: 2026

This policy explains when and how you can cancel an order, return a product or request a refund from Eurasian Belt LLC.

1. Right to cancel

If you are a consumer, you may have the right to cancel an eligible order within 14 days of receiving it, without giving a reason, in line with applicable consumer-protection law.

2. Digital products (VoIP & Cloud Box)

VoIP vouchers and Cloud Box access are both delivered electronically. Where you have agreed to immediate delivery, the right of withdrawal may no longer apply once a voucher has been issued or Cloud Box access has been granted. Unused vouchers or unactivated Cloud Box access may be refundable — contact us to check.

3. Issues with a voucher or access

If your voucher doesn't work or you don't receive your Cloud Box access details, let us know as soon as possible and we will fix it or issue a full refund.

4. How to request a refund

• Email info@eurobelt.am with your order number.
• Tell us what you would like to return and why.
• We will confirm the next steps.

5. Processing time

Approved refunds are issued to your original payment method. Depending on your provider, it may take a few business days for the funds to appear.

6. Contact

Need help with a return? Email info@eurobelt.am.